Returns Policy


Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned, this may be mentioned in the description of the products during sales or seconds clearances.

Additional non-returnable items:

  • Gift cards
  • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  • Special offers only applicable to bulk orders

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds may be granted (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged.  This does not apply to items bought in seconds quality clearance sales. If you need to exchange it for the same item, send us an email at support@bumpadum.com and send your item to: No. 399, 5th Main, RBI Layout, JP Nagar 7th Phase, Bangalore, Karnataka IN 560078.

SHIPPING

To return your product, you should mail your product to: No. 399, 5th Main, RBI Layout, JP Nagar 7th Phase, Bangalore, Karnataka IN 560078

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning/exchanging an item due to our error, Bumpadum will bear the costs of return shipping from you and for sending the replacement product to you.


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